LYQSI Privacy Policy

Depending on how you interact with us, we may collect personal data such as:

• your name;
• email address;
• telephone number;
• company or organisation name;
• job title;
• information you provide when contacting us or submitting an enquiry;
• correspondence and communications with LYQSI;
• technical information relating to your use of our website, such as IP address, browser type, device information and website activity; and
• any other information you voluntarily provide to us.

We aim to collect only personal data that is reasonably necessary for the relevant business purpose.

We may collect personal data when you:

• contact us by email, telephone, social media or other communication channels;
• submit information through forms on our website;
• subscribe to updates or communications;
• engage LYQSI for services;
• participate in meetings, demonstrations or business discussions;
• interact with our website; or
• otherwise provide personal data directly to us.

We may also receive personal data from business partners, service providers or publicly available sources where permitted by law.

We may collect, use and disclose personal data for purposes including:

• responding to enquiries and requests;
• communicating with prospective or existing clients;
• providing information about LYQSI services and solutions;
• preparing proposals, quotations, agreements or other business documents;
• delivering consulting, systems integration, automation, software or related services;
• managing customer and business relationships;
• administering our website and digital services;
• improving our services, processes and customer experience;
• maintaining security and preventing misuse, fraud or unauthorised activity;
• complying with legal, regulatory, accounting, tax or contractual obligations; and
• any other purpose that we notify you of at or before the time of collection.

Under the PDPA, organisations must notify individuals of the purposes for which personal data is collected, used or disclosed and should limit processing to appropriate purposes.

Where required by law, LYQSI will obtain your consent before collecting, using or disclosing your personal data.

You may withdraw your consent by contacting us. Your withdrawal may affect our ability to provide certain services or respond to certain requests.

We may disclose personal data where reasonably necessary to:

• LYQSI employees and authorised personnel;
• service providers supporting our website, cloud services, communications, accounting, security or business operations;
• professional advisers such as lawyers, accountants and auditors;
• business partners where necessary to provide an agreed service;
• government agencies, regulators or law enforcement authorities where required by law; or
• another organisation in connection with a business restructuring, merger, acquisition or similar transaction.

We do not sell personal data to advertisers.

Some technology and cloud service providers used by LYQSI may process or store information outside Singapore.

Where personal data is transferred outside Singapore, LYQSI will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to that required under the PDPA.

LYQSI takes reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss or other similar risks.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

The PDPA requires organisations to make reasonable security arrangements to protect personal data in their possession or control.

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected or to satisfy legal, regulatory, contractual or legitimate business requirements.

When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it securely.

This reflects the PDPA's retention-limitation obligation.

You may contact LYQSI to request access to personal data that we hold about you or to request correction of inaccurate or incomplete personal data, subject to applicable legal exceptions.

Singapore's PDPA provides access and correction rights in prescribed circumstances.

Our website may use cookies or similar technologies to support website functionality, security and analytics.

Cookies may collect information such as browser type, device information, pages visited and website usage patterns.

You may configure your browser to block or delete cookies, although some website features may not operate correctly as a result.

Our website may contain links to third-party websites or services.

LYQSI is not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing personal information.

LYQSI may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements.

The latest version will be published on this website together with the date of the most recent update.

For questions regarding this Privacy Policy, your personal data, or LYQSI's data protection practices, please contact:

Email: contact@lyqsi.com